Privacy Policy

This Privacy Policy explains what personal data Flamine collects, how we use it, who we share it with, and what rights you have over your information. We keep things simple and do not collect more than we need.

Last updated: May 2026

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1. Who Is Responsible for Your Data

Flamine, based in Buenos Aires, Argentina, is the data controller for personal information collected through this website and through service engagements. If you have any questions about how your data is handled, contact us at flamine.com/contact-us.

2. What Data We Collect

We collect only the data necessary to operate this website and deliver our services. The categories of data we may collect are:

• Contact information: name, email address, company name, and message content submitted through our contact form or job application form.
• Usage data: pages visited, time spent on pages, referral source, browser type, and device type, collected through Google Analytics 4.
• Communication data: content of emails or messages exchanged with Flamine in the context of a service enquiry or engagement.
• Client account data: information provided during onboarding for service delivery, such as access credentials, business details, and project-related materials.

We do not collect sensitive personal data such as health information, financial account numbers, government identification numbers, or data relating to racial or ethnic origin, political opinions, or religious beliefs.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Responding to enquiries and providing information about our services
• Delivering and managing services under a client agreement
• Processing job applications
• Improving the performance, content, and usability of this website
• Complying with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties. We do not use your data for advertising purposes unrelated to Flamine’s own services.

4. Legal Basis for Processing

For visitors from the European Economic Area (EEA) and the United Kingdom, our legal basis for processing personal data is one of the following, depending on context:

• Legitimate interest: responding to enquiries, improving our website, and managing our business operations.
• Contractual necessity: delivering services under a signed agreement.
• Consent: for analytics cookies, where consent is obtained prior to collection.
• Legal obligation: where processing is required to comply with applicable law.

5. Cookies and Analytics

This website uses Google Analytics 4 (GA4) to collect anonymized usage data. GA4 uses cookies to identify returning visitors and track behavior across sessions. This data is aggregated and does not identify you personally. GA4 is loaded with a delay and only after the page has been interacted with, minimizing its impact on page performance.

We do not use advertising cookies, tracking pixels, or any third-party marketing scripts beyond GA4. If you wish to opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

6. Who We Share Data With

We do not sell or rent your personal data. We may share data with the following categories of third parties only where necessary:

• Google LLC: for analytics (GA4). Data is processed in accordance with Google’s Privacy Policy and Data Processing Terms.
• Hosting provider: our web hosting provider stores the data necessary to serve this website. They process data on our behalf under a data processing agreement.
• Professional advisors: accountants, lawyers, or auditors, only where legally required or necessary for business operations.
• Law enforcement or regulatory authorities: where required by applicable law or a valid legal request.

7. International Data Transfers

Flamine is based in Argentina, which the European Commission has recognized as providing an adequate level of data protection. Where data is transferred to other countries (for example, to Google’s servers in the United States), we rely on Standard Contractual Clauses or other appropriate safeguards as required by applicable law.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy:

• Contact form submissions: up to 24 months, unless an ongoing client relationship is established.
• Client data: for the duration of the service agreement and up to 5 years after its conclusion, for legal and accounting purposes.
• Job application data: up to 12 months from the date of application, unless you are engaged or request earlier deletion.
• Analytics data: in accordance with Google Analytics 4 default retention settings (up to 14 months).

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we delete your personal data, subject to legal retention requirements.
• Restriction: request that we restrict processing of your data in certain circumstances.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interest.
• Withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at flamine.com/contact-us. We will respond within 30 days. If you believe your rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority in your country.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These include HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take our obligations seriously and act promptly in the event of any breach.

11. Children’s Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions, requests, or concerns, please contact us at flamine.com/contact-us. We take privacy seriously and aim to respond to all requests within 30 days.